South Africa's flag carrier South African Airways was named the Best Airline Africa at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.
The runners-up in this Best Airline Africa category are Air Mauritius, taking 2nd place in this category, ahead of Kenya Airways.
South African Airways also won a second award for Airline Staff Service Excellence Africa. The runners-up in the Airline Staff Service Excellence Africa category are Kenya Airways taking 2nd place in the category, ahead of Kulula in 3rd position.
Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious and respected quality recognition of front-line product and service standards across the world airline industry. With 200 airlines featured, the awards reflect customer satisfaction levels across 38 different items of airline front-line product and service.