16 December 2011

Etihad Airways named Best International Airline at ASCA Feather Awards 2011

The national airline of the United Arab Emirates, Etihad Airways, has been voted "Best International Airline" in the Airports Company South Africa (ACSA) Feather Awards on 07 December 2011.
The award recognised Etihad Airways’ exemplary service on its flights to Cape Town International Airport and Johannesburg's OR Tambo International Airport over the last year.
The Airports Company South Africa (ACSA) Feather Awards are based on the results of monthly passenger feedback surveys conducted throughout the year, evaluating the following criteria:
  • Airline service quality average
  • Quality management system average
  • 15-minute on-time performance average
Etihad Airways began operations in 2003, and in 2010 carried more than seven million passengers. From its hub at Abu Dhabi International Airport, Etihad is currently operating international flights to 72 cities in the Middle East, Africa, Europe, Asia, Australia and North America, with a fleet of 61 Airbus and Boeing aircraft, and 100 aircraft on order, including 10 Airbus A380s, the world’s largest passenger aircraft. 

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