Eswatini’s national carrier, Eswatini Air, has announced a major update to its payment policy. Starting 20 November 2025, the airline will no longer accept hard cash for any of its services at all reservation offices, including airport ticket counters.
The move forms part of Eswatini Air’s broader strategy to improve safety, streamline operations, and offer a more efficient customer experience. By shifting to digital transactions, the airline aims to reduce cash-handling risks and speed up service across its network.
Travellers are encouraged to use the airline’s wide range of secure digital payment options, such as EFTs, debit and credit cards, and popular mobile money platforms, when booking flights or purchasing ancillary services.
Eswatini Air’s transition to cashless payments reflects a growing trend across the aviation industry and supports the airline’s mission to deliver a modern, seamless, and customer-friendly travel experience.
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