Hostelworld offers reservation guarantee

Hostelworld.com, one of the leading online hostel booking plattforms announced the launch of its so-called Service Guarantee. The Service Guarantee is simple - in the unlikely event that after making a secure online reservation through the hostelworld.com booking system, a customer arrives at the property and the property cannot locate a reservation, then Hostelworld.com will not only credit the customer's account with the deposit but will add an additional $20 credit toward future accommodation bookings on Hostelworld.com.