How tourists can get a VAT refund when leaving South Africa (2025 update)!

Last updated: January 2026
This article has been reviewed and remains accurate for 2026. No material changes have been made to South Africa's tourist VAT refund framework, including claim thresholds, required documentation, or the refund process at international departure points.

Foreign visitors to South Africa can claim back 15% VAT (Value Added Tax) on goods they take out of the country, provided the total value of purchases exceeds R250. Here’s your 2025 step-by-step guide to claiming your VAT refund quickly and hassle-free at OR Tambo International Airport (JNB) in Johannesburg, Cape Town International Airport (CPT) in Cape Town and King Shaka International Airport (DUR) in Durban.

Who can claim a VAT refund?

• Foreign tourists and non-resident diplomats leaving South Africa
• Goods must be taken out of South Africa via a designated exit point
• Total purchases must exceed R250 (VAT inclusive)
• Refunds apply to goods only – not services (like tours, hotels, or car hire)

Step 1: Ask for a valid tax invoice
When shopping, request a tax invoice for all purchases you intend to claim. A valid tax invoice must include:

• The words “Tax Invoice”
• The seller’s VAT registration number
• A unique invoice number
• The date of purchase
• The buyer’s name and address (required if purchase is over R5,000)
• The seller’s name and address
• The amount of VAT charged (or a note that 15% VAT is included)
• A full description and quantity of goods
• Tip: Only original tax invoices are accepted — no copies or photos.

Step 2: Present goods & invoices before check-in
At the airport, you must show both your goods and stamped tax invoices before you check in:

• Find a VAT Refund or Customs Inspection Desk in the departure hall
• If your purchases are in checked luggage, get them inspected and stamped before you hand them over
• Keep your boarding pass, passport, and stamped invoices together for Step 3
• Goods must leave South Africa within 90 days of purchase to qualify.

Step 3: Submit your claim & get paid
Head to the VAT Refund Office at:

• OR Tambo International Airport (Johannesburg): Terminal A Duty Free Mall
• Cape Town International Airport: Central Terminal Building (before security)
• King Shaka International Airport (Durban): International Departures

Present your passport, boarding pass, and stamped invoices. Once processed, your refund is loaded onto a VAT Refund Card, which works like a prepaid MasterCard®. You can:

• Withdraw cash at any ATM worldwide (outside South Africa, Lesotho, Namibia, and Eswatini)
• Spend it anywhere that accepts MasterCard®

Important things to know

• Time limit: Your claim must reach the VAT Refund Administrator (VRA) within 90 days of export
• Large purchases: Over R10,000? Proof of payment may be required
• Exclusions: No refunds on services, consumables partially used before departure, or goods not presented for inspection
• Be early: Arrive at the airport well ahead of your flight to allow time for inspection and processing

Frequently Asked Questions (FAQ)

Q1: Can I claim VAT on hotel stays, tours, or car rentals?
No – the refund applies only to physical goods you take with you when leaving South Africa. Services are excluded.

Q2: How much must I spend to qualify for a VAT refund?
The total value of all goods (VAT inclusive) must exceed R250.

Q3: Do I have to carry all my purchases as hand luggage?
Not necessarily. If your purchases are packed in checked luggage, you must present them to a customs or VAT official for inspection before check-in.

Q4: How long does it take to receive my VAT refund?
Refunds are usually processed on the spot and loaded onto your VAT Refund Card. However, some transactions may take a few days to reflect.

Q5: Can I claim a refund if I’m leaving South Africa by road?
Yes, but only through designated land border posts where a VAT Refund Administrator (VRA) office or customs desk is present.

Q6: What happens if I forget to get my invoices stamped?
Unfortunately, unstamped invoices do not qualify for a refund. Make sure to complete the inspection process before leaving.

Q7: Is there a maximum amount I can claim?
No set limit, but purchases over R10,000 may require proof of payment (like a credit card slip) and additional verification.

Q8: What if my flight is very early or very late?
VAT Refund desks operate daily, but check airport opening hours ahead of time - especially for smaller border posts or regional airports.

Claiming your VAT refund in South Africa is straightforward if you plan ahead - keep your invoices, allow time at the airport, and make sure your purchases meet the requirements. Add this to your departure checklist and make your trip even more rewarding!

Useful links

• South African Revenue Service (SARS): VAT Refund Info
• VAT Refund Administrator (VRA): Official Site

 

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How to claim back VAT at South Africa's three major airports!

UPDATE >  How tourists can get a VAT refund when leaving South Africa (2025 update)! 

Foreign visitors to South Africa are able to claim back VAT (value added tax) paid on items which they take out of the country when the total valued exceeds ZAR250. To claim the VAT refund at South Africa's three major airports (OR Tambo International Airport (JNB) in Johannesburg, Cape Town International Airport (CPT) in Cape Town and King Shaka International Airport (DUR) in Durban), travellers have to follow three easy steps:

1. When buying goods in South Africa, request a tax invoice for the items purchased. A tax invoice must contain the following information:

• the words "tax invoice"
• the seller's VAT registration number
• a unique serialised tax invoice number
• the buyer's name and address
• the seller's name and adress
• the date of issue of the tax invoice
• the amount of VAT charged, or a statement that 15% VAT is included in the total cost of the goods 
• the quantity and full description of the goods purchased

Only original tax invoices will be considered for a refund!

2. On your departure from South Africa, you must present the actual goods and tax invoices for inspection to a VAT Refund official or a South African customs official in the departure hall before checking in for your flight. In case your purchases do not fit into your hand luggage, you must present the goods and the tax invoices at a VAT Refund or a South African customs inspection desk prior to check-in. The VAT Refund official or South African customs official will stamp all tax invoices that quality for a VAT refund.

3. Present your claim at the VAT Refund Office. You will need your passport, boarding pass and your tax invoices (they need to be stamped by a VAT Refund official or South African customs official!). Your VAT refund claim will be processed and you will be issued with a VAT REFUND CARD which, once loaded with your VAT refund, may be used to make purchases or withdraw cash from any ATM wherever the MasterCard® Acceptance Mark is displayed (excluding the common monetary area being South Africa, Namibia, Lesotho and Eswatini/Swaziland). For more info regarding the VAT REFUND CARD click here. 

• Tax Refund at OR Tambo International Airport: Terminal A Duty Free mall
• Tax Refund at Cape Town International Airport: Central Terminal Building before security 
• Tax Refund at King Shaka International Airport: International Departures Terminal

For more information about the VAT Refund in South Africa please visit www.taxrefunds.co.za.!