Following the announcement by President Cyril Ramaphosa, that the South Africa moves to Adjusted Level Four from 28 June 2021, South African National Parks (SANParks) has announced key changes to its hospitality and tourism services in its various national parks. SANParks in complying with government regulations has therefor made the requisite amendments particularly for travellers to its national parks originating from Gauteng.
The rules for clients from Gauteng with exiting reservations are as follows:
- There will not be a blanket cancellation of bookings for guests residing in Gauteng. Instead, those holding current reservations valid for the period 28 June to 11 July 2021 will be contacted directly via telephone and email to establish whether their bookings should be postponed or cancelled.
- Guests are also encouraged to contact reservations on 012 428 9111 or 082 233 9111 or email reservations@sanparks.org if they are unsure about their current reservation.
- Where cancellation is the only option, cancellation fees will not be charged and clients will be provided with the option to claim a full refund or for their deposit to be kept on credit-on-hold for use on future reservations.
- Gauteng residents currently in occupation of SANParks accommodation facilities will be permitted to remain in the parks for the duration of their reserved stay as the regulations permit for persons who were outside the province when the regulations came into force, a once-off trip to return to their places of residence.
- All gatherings at beaches and picnic sites within the national parks are prohibited.
- The dining facilities and restaurants within the national parks will operate on the basis of off-site consumption and therefore no sit-down dining will be allowed.
More information will be shared on the compliance with the regulations regarding occupancy levels once SANParks has finalised the necessary logistics. We'll keep you posted!
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