According to the new terms of Airlink's (discontinued) franchise relationship with South African Airways, the revenue from ticket sales will stay with South African Airways for all SAA-issued "083" tickets on Airlink "SA8" flights until such time as the flight liability has been fulfilled.
The re-accommodation agreement will allow the transfer of the ticket sale revenue – together with liability for service delivery – to Airlink. Therefore, until the re-accommodations have been affected, Airlink cannot arrange re-bookings as the ticket sale revenue is in possession of South African Airways.
The re-accommodation solution does not apply to tickets purchased prior to and including 06 December 2019. Customers holding tickets for this period are advised to refer to South African Airways' business rescue practioners, Les Matuson and Siviwe Dongwana, for further assistance.
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