Skytrax World Airline Awards: Africa's Best Airlines 2019!

Ethiopia's flag carrier, Ethiopian Airlines, has been named Best Airline in Africa in the 2019 edition of the Skytrax World Airline Awards. South African Airways, the national carrier of South Africa, gained the second highest passenger satisfaction ratings on the continent, followed by Air Mauritius, Air Seychelles and Kenya's flag carrier Kenya Airways. Pan-African low-cost carrier Fastjet was named seventh best airline in Africa, South African budget carrier Mango eight best and Kulula, the low-cost airline subsidiary of British Airways franchise Comair in South Africa, was named 10th best airline in Africa 2019.

The Best Airlines in Africa 2019:

1. Ethiopian Airlines (Ethiopia)
2. South African Airways (South Africa)
3. Air Mauritius (Mauritius)
4. Air Seychelles (Seychelles)
5. Kenya Airways (Kenya)
6. Royal Air Maroc (Marocco)
7. Fastjet (pan-African)
8. Mango (South Africa)
9. Egypt Air (Egypt)
10. Kulula (South Africa)

Best Cabin Crew in Africa 2019:

• South African Airways (South Africa)

Best Airline Cabin Cleanliness in Africa 2019:

• South African Airways (South Africa)

Best Airline Staff in Africa 2019:

1. South African Airways (South Africa)
2. Ethiopian Airlines (Ethiopia)
3. RwandAir (Rwanda)
4. Fastjet (pan-African)
5. Kenya Airways (Kenya)
6. Air Mauritius (Mauritius)
7. Royal Air Maroc (Marocco)
8. Mango (South Africa)
9. Air Seychelles (Seychelles)
10. TAAG Angola Airlines (Angola)

Best Low-Cost Airlines in Africa 2019:

1. Fastjet (pan-African)
2. Mango (South Africa)
3. Kulula (South Africa)
4. Jambojet (Kenya)
5. fly540 (Kenya)

Best Regional Airlines in Africa 2019:

1. Royal Air Maroc (Marocco)
2. RwandAir (Rwanda)
3. Air Namibia (Namibia)
4. Tunisair (Tunisia)
5. Air Botswana (Botswana)
6. Sénégal Airlines (Senegal)
7. Air Côte d'Ivoire (Ivory Coast)
8. Air Burkina (Burkina Faso)
9. ASKY Airlines (West Africa)
10. Libyan Airlines (Libya)

Best Business Class in Africa 2019:

• Ethiopian Airlines (Ethiopia)

Best Business Class Lounge in Africa 2019:

• South African Airways (South Africa)

The Skytrax World Airline Awards 2019 are based on customer responses to an online survey which was operated from September 2018 to May 2019. Over 100 customer nationalities participated in the survey with 21.65 million eligible entries counted in the results. All survey entries were screened to identify IP and user information, with duplicate, suspect or ineligible entries deleted. Over 300 airlines are featured in the survey results.

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