01 August 2012

South African Airways to introduce a new check-in baggage policy

South Africa's flag carrier, South African Airways (SAA), will introduce a new check-in baggage policy in response to varying customer requirements in each of its markets on 05 Sept 2012. The airline will move to a checked baggage policy that restricts the number of pieces of baggage a passenger may check in, rather than the total weight of the passenger’s checked baggage. Each of these pieces will be subject to weight and size restrictions. The new policy describes the number of baggage pieces a passenger may check-in, as well as the weight restrictions for each piece, according to route and class of travel. The policy aligns with most of the larger Star Alliance member carriers ensuring a transparent and consistent set of rules across South African Airways and other Star Alliance network.


Passengers travelling on multi-sector/multi-carrier tickets and SAA code-share partner flights, ie. tickets purchased from South African Airways for a flight with a SAA flight number, but operated by another airline, should check with the other airlines to see which baggage policy is applicable.

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