- In 2009, 18.65 bags per 1 000 departing passengers were mishandled at OR Tambo International Airport. This has dropped to 9.79 per 1 000 departing passengers in 2013 due to a multi-million rand investment in the latest technology to improve baggage handling and management.
- Cape Town International Airport in Cape Town and King Shaka International Airport in Durban have consistently performed at levels below four bags per 1 000 passengers.
- The higher number at OR Tambo International Airport is the result of about one fifth of the airport’s traffic being connecting traffic. This is seen as one of the major contributors to mishandled bags around the world.
Showing posts with label baggage pilferage. Show all posts
Showing posts with label baggage pilferage. Show all posts
13 February 2014
South Africa: OR Tambo International Airport cuts rate of "mishandled" baggage
According to a recent statement from Airports Company South Africa (ACSA), the operator of South Africa's main airports has made significant improvements to support, coordinate and oversee baggage handling operations at OR Tambo International Airport in Johannesburg.
18 November 2011
South Africa: Airports Company South Africa (ACSA) to improve baggage management
Airports Company South Africa (ACSA) told the media today that certain key elements are currently being implemented to ensure improved overall baggage management, in particular baggage security.
ACSA is therefore improving its baggage operations by a closer collaboration with all the different role players and is furthermore looking at a better leveraging of available real-time bag tracking technology as well at an improved processing of bags that are being transferred on to other destinations and a broader training of baggage handling personnel.
Tebogo Mekgoe, Assistant General Manager for Airport Operations at O.R. Tambo International Airport, Johannesburg, told the journalists: "By way of example, O.R. Tambo International handles about 27 000 outbound bags a day. We have very sophisticated equipment, highly trained personnel and are improving co-operation with stakeholders. That is why, over the past two years, we have seen a decline in terms of mishandled bags* from 18 per 1000 departing passengers in January 2010 passengers to 10,4 per 1000 departing passengers currently".
The global average for mishandled bags is 12/1000 passengers. The International Air Transportation Association (IATA) has set a target to reduce this to 4 mishandled bags per 1000.
As it relates specifically to baggage theft, on average, the number of reported pilfered bags at O.R. Tambo International Airport has improved from 174 bags per month in 2010 to 111 per month this year. The airport processes approximately 700 000 outbound bags per month.
*A mishandled bag is a report of a delayed, damaged and or pilfered bag, which is recorded by either an airline or its handling company on behalf of the passenger and which is handled as a claim.
&btnG=Search&cx=!partner-pub-8991555937172097:jjvqbgfw30c){kind=link}
ACSA is therefore improving its baggage operations by a closer collaboration with all the different role players and is furthermore looking at a better leveraging of available real-time bag tracking technology as well at an improved processing of bags that are being transferred on to other destinations and a broader training of baggage handling personnel.
Tebogo Mekgoe, Assistant General Manager for Airport Operations at O.R. Tambo International Airport, Johannesburg, told the journalists: "By way of example, O.R. Tambo International handles about 27 000 outbound bags a day. We have very sophisticated equipment, highly trained personnel and are improving co-operation with stakeholders. That is why, over the past two years, we have seen a decline in terms of mishandled bags* from 18 per 1000 departing passengers in January 2010 passengers to 10,4 per 1000 departing passengers currently".
The global average for mishandled bags is 12/1000 passengers. The International Air Transportation Association (IATA) has set a target to reduce this to 4 mishandled bags per 1000.
&btnG=Search&cx=!partner-pub-8991555937172097:jjvqbgfw30c){kind=link}
As it relates specifically to baggage theft, on average, the number of reported pilfered bags at O.R. Tambo International Airport has improved from 174 bags per month in 2010 to 111 per month this year. The airport processes approximately 700 000 outbound bags per month.
*A mishandled bag is a report of a delayed, damaged and or pilfered bag, which is recorded by either an airline or its handling company on behalf of the passenger and which is handled as a claim.
Subscribe to:
Comments (Atom)