17 June 2015

South African Airways named best airline in Africa!

South Africa's flag carrier, South African Airways (SAA), has been named Best Airline in Africa for the 13th year in a row in the Skytrax World Airline Awards 2015. Air Seychelles was named second best airline in Africa, followed by Air Mauritius. South African budget carrier Mango gained the seventh highest passenger satisfaction ratings, while another South African carrier, Kulula, the low-cost airline subsidiary of British Airways franchise Comair, was voted ninth best airline on the continent.
South African Airways (SAA) was also named winner in the category "Best Airline Staff Service in Africa". The category "Best Low-Cost Airlines in Africa" was won by Mango, followed by Kulula.

The Best Airlines in Africa 2015
  1. South African Airways
  2. Air Seychelles
  3. Air Mauritius
  4. Ethiopian Airlines
  5. Kenya Airways
  6. TAAG Angola Airlines
  7. Mango
  8. Royal Air Maroc
  9. Kulula
  10. Air Austral
Best Airline Staff in Africa
  1. South African Airways
  2. Air Seychelles
  3. Royal Air Maroc
  4. Air Mauritius
  5. Mango
  6. Kenya Airways
  7. Kulula
  8. Ethiopian Airlines
  9. TAAG Angola Airlines
  10. Air Namibia
Best Low-Cost Airlines in Africa
  1. Mango
  2. Kulula
  3. Fastjet
  4. Jambojet
  5. fly540
The Skytrax World Airline Awards 2015 are based on customer responses to a survey which is run over a period of 9 months (September 2014 - May 2015). 18.89 million customer surveys were completed during that period. The survey, which covered over 245 airlines, measures passenger satisfaction across 41 key performance indicators of airline front-line product and service - including check-in, boarding, onboard seat comfort, cabin cleanliness, food, beverages, inflight entertainment and staff service.

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