13 February 2014

South Africa: OR Tambo International Airport cuts rate of "mishandled" baggage

According to a recent statement from Airports Company South Africa (ACSA), the operator of South Africa's main airports has made significant improvements to support, coordinate and oversee baggage handling operations at OR Tambo International Airport in Johannesburg.
ACSA's international general manager Tebogo Mekgoe said in the statement that compared to global averages provided by Sita Worldtracer, OR Tambo International Airport's baggage management statistics are "faring competitively". Sita Worldtracer reported global mishandling rates at 11.39 bags mishandled per 1 000 passengers in 2009, improving to 8.83 in 2012.

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