For the third year in a row, South African airline FlySafair has been named Best Low-Cost Airline in Africa in the 2023 Skytrax World Airline Awards. Fastjet (Zimbabwe) came in second in the ranking, followed by Nouvelair (Tunisia), Jambojet and fly540 (both Kenya). FlySafair was also named eigth Best Airline in Africa and its staff fourth Best in Africa 2023. South African Airways scooped the award for having the best Cabin Crew in Africa 2023, was named third Best Airline in Africa 2023, came in forth in the World’s Most Improved Airlines 2023 category and its staff was rated second Best in Africa 2023. Southern Africa’s largest independent airline measured by flight movements, Airlink, was named third Best Regional Airline in Africa 2023.
The Skytrax World Airline Awards 2023 are based on customer responses to an online survey which was operated from September 2022 to May 2023. Over 100 customer nationalities participated in the survey. All survey entries were screened to identify IP and user information, with duplicate, suspect or ineligible entries deleted. More than 325 airlines are featured in the final Award results.
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