- Passengers affected may change travel date for tickets issued before 17 March 2014 and planned travel from 17 March to 01 April 2014 once free of charge.
- Those passengers canceling travel are entitled with a full refund.
- Partially used tickets will also be refunded for their unused value.
update (20 March 2014): South African Airways (SAA) informed the public on 19 March 2014 that the airline temporarily suspends flights to Chileka International Airport (IATA: BLZ) in Blantyre, Malawi. SAA customers will be offered one of three options going forward:
- Option 1: Those customers who do not wish to travel to Blantyre anymore will be fully refunded, with all penalties waived.
- Option 2: Customers wishing to travel to/from Lilongwe on SAA's service, and who elects to make their own way to/from Blantyre, can do so (at their own cost, between Lilongwe and Blantyre)
- Option 3: Customers will be rebooked who wish to postpone their travel to/from Blantyre tyre until the airport is re-opened.
Chileka International Airport (IATA: BLZ) in Blantyre, Malawi, closed on 16 March 2014 for at least two weeks. Flights in and out the aiport have been suspended because of runway maintenance works. Kenya Airways announced earlier today in a press statement that all its guests flying to Blantyre will be rerouted though Lilongwe International Airport (IATA: LLW) in Lilongwe during the closure (until 29 March 2014). Malawian Airlines announced that flights to all of its destinations will also depart and terminate from Lilongwe International Airport (IATA: LLW) until the maintenance work is finished. The other two airlines operating flights to and from Chileka International Airport are South African Airways and Ethiopian Airlines. We'll keep you posted!
Chileka International Airport is located about 16km from Blantyre, the second largest city in the Republic of Malawi. Lilongwe is about 350km from Blantyre. Lilongwe International Airport (IATA: LLW) is also known as Kamuzu International Airport.